ReHair System support
Answers for every step of your hair journey.
Start with the 8 essential answers, choose a topic, or search all 54 reviewed answers.
How can we help?
Knowledge library
Hair system questions, answered
8 answers in Getting started
We could not find that answer.
Try a shorter search, choose another topic, or ask a ReHair System specialist.
Guide 01
Getting started
Understand the basics and prepare for a confident first order.
What is the difference between a hair system, wig, and hair topper?
What information do I need before buying my first hair system?
Do you offer both stock and custom hair systems?
Can a hair system treat hair loss?
I am a former Hair Direct customer. How can ReHair System help me get started?
Do you have retail store locations?
Do you offer wholesale or salon partnership orders?
Guide 02
Choosing a system
Compare bases, hair types, color, density, gray and texture.
How do I choose between lace, skin, mono, and hybrid bases?
What is the difference between Swiss lace, French lace, and Flex lace?
Is the thinnest skin base always the best choice?
What is the difference between V-looped, knotted, and injected hair?
Should I choose human hair or synthetic hair?
What do Remy, virgin, and European hair mean?
How should I match my hair system color?
How do I choose a natural-looking density?
How do I choose the gray-hair percentage?
How should I confirm curl, wave, and hair length?
Guide 03
Measuring & custom orders
Measure coverage, make a template and choose a natural contour.
How do I measure the base size for a hair system?
How do I make a hair system template?
How do I measure my head for a wig?
How do I choose a front hairline contour?
Guide 04
Install & remove
Prepare, attach, remove and clean a hair system more safely.
Should I use hair system tape or liquid adhesive?
How should I prepare my scalp before installing a hair system?
Can hair system adhesive be applied directly over existing hair?
How long should I wait before showering, sweating, or swimming after installation?
How do I remove a hair system safely?
How do I remove glue or tape residue?
What should I do if the front edge starts lifting?
Guide 05
Care & troubleshooting
Wash, dry, store and solve common wear and maintenance issues.
How often should I wash my hair system?
What is the correct way to wash a hair system?
How should I dry a hair system after washing?
How should I brush or comb a hair system?
How should I store a hair system when I am not wearing it?
How long does a hair system last?
How can I reduce hair system shedding?
How do I manage tangling and frizz?
What should I do if my hair system develops an odor?
What should I do if my scalp becomes itchy or irritated?
Guide 06
Lifestyle & styling
Exercise, swim, sleep and style with realistic expectations.
Can I shower while wearing a hair system?
Can I swim while wearing a hair system?
Can I exercise and sweat while wearing a hair system?
Can I sleep while wearing a hair system?
Can I use a sauna or steam room with a hair system?
Can I dye a hair system?
Can I use a blow dryer, flat iron, or curling iron?
How can I make the front hairline look more natural?
What are bleached knots?
Guide 07
Toppers, wigs & safety
Coverage options, sensitive-scalp considerations and safety guidance.
Can you diagnose alopecia, chemotherapy hair loss, or a scalp condition?
When should I stop wearing my hair system and seek help?
How do I choose the right hair topper coverage area?
Can a clip-in hair topper damage existing hair?
How do I choose a wig cap construction?
What should I consider when choosing a medical or chemotherapy wig?
Still deciding?
Bring us your measurements, photos and questions.
A ReHair System specialist can help you narrow down the base, size, color and attachment options before you order.
Get personal guidance