ReHair System support

Answers for every step of your hair journey.

Clear, practical guidance for choosing, wearing and caring for your hair system. Start with a topic or search all 54 reviewed answers.

Reviewed for consistency and beginner-friendly language

How can we help?

Knowledge library

Hair system questions, answered

Showing all 54 answers

Guide 01

Getting started

Understand the basics and prepare for a confident first order.

8 answers

Do you have retail store locations?

ReHair System primarily serves customers online. Independent salon partners may offer local fitting, cut-in, styling, and maintenance services; contact the salon directly to confirm current availability.

Do you offer wholesale or salon partnership orders?

Yes. ReHair System supports barbers, salons, and professional buyers with stock and custom hair systems, specification guidance, and a salon partner program.

What is a hair system, toupee, or hairpiece?

These are non-surgical hair replacement products designed to cover an area of hair loss and blend with existing hair. Product names vary, so compare the coverage area, base, size, hair type, density, and attachment method.

What is the difference between a hair system, wig, and hair topper?

A hair system usually covers a specific area and blends with existing hair, a wig generally covers the whole head, and a topper adds coverage or volume mainly at the crown or part line.

What information do I need before buying my first hair system?

Prepare the coverage size, base preference, hair color, gray percentage, density, length, curl, front contour, attachment method, and lifestyle needs. Natural-light photos and a template are helpful when the shape or color is difficult to match.

Do you offer both stock and custom hair systems?

Yes. Stock systems are available in preset specifications, while custom systems can be made to match specific base size, design, color, density, curl, and other requirements.

Can a hair system treat hair loss?

No. A hair system can improve appearance and confidence, but it does not diagnose or treat the cause of hair loss; sudden hair loss or scalp symptoms should be discussed with a qualified medical professional.

I am a former Hair Direct customer. How can ReHair System help me get started?

ReHair System can help former Hair Direct customers identify a suitable replacement using available order details, photos, measurements, a template, or a physical sample. If original specifications are unavailable, send clear photos and any confirmed base size, color, density, curl, and attachment details; a close match depends on the information provided, so an exact duplicate cannot be guaranteed.

Guide 02

Choosing a system

Compare bases, hair types, color, density, gray and texture.

10 answers

How do I choose between lace, skin, mono, and hybrid bases?

Lace prioritizes breathability, skin provides a continuous bonding surface and easier cleanup, mono offers more structure, and hybrid bases balance different needs. Choose according to perspiration, maintenance routine, attachment method, styling, comfort, and durability priorities.

What is the difference between Swiss lace, French lace, and Flex lace?

Swiss lace is generally lighter and more delicate, French lace balances natural appearance with durability, and Flex lace emphasizes strength and structure. Exact specifications can vary, so compare the actual material and construction.

Is the thinnest skin base always the best choice?

No. Thinner skin can look and feel more discreet but usually requires gentler handling, while thicker skin is often easier to manage and more durable.

What is the difference between V-looped, knotted, and injected hair?

V-looping creates a flat, knot-free look on thin skin, knots secure hair to lace or mesh, and injected hair creates a knot-free appearance on skin bases. Each method differs in direction, natural appearance, handling, and durability.

Should I choose human hair or synthetic hair?

Human hair offers more natural movement and styling flexibility but needs regular care, while synthetic hair holds its preset style more easily. Always check heat, coloring, and maintenance limits before purchase.

What do Remy, virgin, and European hair mean?

These industry labels are not used consistently by every supplier. Evaluate the processing history, cuticle direction, sample quality, construction, and written specifications instead of relying on the label alone.

How should I match my hair system color?

Compare the system with the mid-lengths and back of your existing hair in natural indirect light. A color ring, several unfiltered photos, and a physical sample are more reliable than one indoor photo.

How do I choose a natural-looking density?

Match density to age, existing hair, coverage area, base construction, and the desired style. Density labels vary, so use the product's density chart or request guidance before ordering.

How do I choose the gray-hair percentage?

Match both the percentage and placement of gray to the customer's existing hair. Also confirm the gray-hair material because different fibers may look, wear, and color differently.

How should I confirm curl, wave, and hair length?

Use a curl diameter, sample, or stated curl code because names such as slight wave are not universal. Hair length is often measured with the strand extended, so finished curly hair will appear shorter.

Guide 03

Measuring & custom orders

Measure coverage, make a template and choose a natural contour.

4 answers

How do I measure the base size for a hair system?

Mark the area that needs coverage, then measure front-to-back length and side-to-side width without pulling the tape too tightly. Use a template when the shape is irregular.

How do I make a hair system template?

Cover the target area with plastic wrap, reinforce it with clear tape, and mark the coverage boundary, front center, hair direction, and customer details. Recheck the size and front/back orientation before sending it.

How do I measure my head for a wig?

Measure the circumference with the hair flattened and the tape snug but not tight, then take any additional measurements required by the size chart. Small, medium, and large measurements are not universal between products.

How do I choose a front hairline contour?

Use the natural hairline, face shape, age, and desired hairstyle as guides. A slightly irregular, age-appropriate contour usually looks more natural than a very low or perfectly straight line.

Guide 04

Install & remove

Prepare, attach, remove and clean a hair system more safely.

7 answers

Should I use hair system tape or liquid adhesive?

Tape is usually easier for beginners to apply and clean, while liquid adhesive can create a more continuous bond and flatter front edge. Hold time depends on the base, skin, perspiration, climate, product, and application.

How should I prepare my scalp before installing a hair system?

Make sure the skin is healthy, clean, dry, and free of oil or old adhesive before positioning the system. Patch-test any new adhesive if you have sensitive skin or have not used it before.

Can hair system adhesive be applied directly over existing hair?

Adhesive should be used only on compatible scalp and base areas according to its instructions, not spread over existing hair without a planned method. Adhesive on existing hair can make removal difficult and increase pulling.

How long should I wait before showering, sweating, or swimming after installation?

Follow the curing time for the exact adhesive or tape used; there is no universal waiting period. Avoid heavy moisture, steam, and perspiration until the bond has fully cured.

How do I remove a hair system safely?

Use a remover that is compatible with the adhesive and base, allow the bond to soften, and separate the system slowly from the edge without pulling. Thin skin, lace, and areas near existing hair require especially gentle handling.

How do I remove glue or tape residue?

Soften residue with a remover that is compatible with the base and adhesive, then clean gently without scraping or stretching the material. Rinse and dry thoroughly before applying a new bond.

What should I do if the front edge starts lifting?

Clean and dry the lifted area, then follow the touch-up instructions for the adhesive used. Repeated lifting can indicate oil, perspiration, incomplete curing, excess adhesive, an incompatible product, or poor fit.

Guide 05

Care & troubleshooting

Wash, dry, store and solve common wear and maintenance issues.

10 answers

How often should I wash my hair system?

There is no universal schedule; wash according to perspiration, oil, styling-product buildup, environment, and attachment method. Avoid unnecessary over-washing when the system is not dirty.

What is the correct way to wash a hair system?

Detangle gently, wet the hair in its natural direction with cool or lukewarm water, and smooth a mild shampoo through without rubbing or twisting. Rinse well and use a suitable conditioner while protecting the base and attachment edges.

How should I dry a hair system after washing?

Blot with a towel instead of wringing, then air-dry on a suitable stand or use low heat only when the hair and base allow it. Avoid prolonged high heat on knots, skin bases, and bonded edges.

How should I brush or comb a hair system?

Hold the hair near the base and detangle from the ends upward in small sections. Never pull a brush forcefully through a knot or start at the roots and drag downward.

How should I store a hair system when I am not wearing it?

Store it clean and completely dry on a stand or in a shape-supporting container, away from sunlight, heat, moisture, dust, and pressure. Remove adhesive residue and heavy styling-product buildup before long-term storage.

How long does a hair system last?

Lifespan varies with base construction, hair quality, density, wear frequency, removal technique, care, climate, and lifestyle. Very thin and highly discreet bases are not necessarily the most durable.

How can I reduce hair system shedding?

Minimize wet-hair pulling, aggressive brushing, friction, excess heat, repeated chemical processing, and adhesive buildup around knots. Persistent or patchy shedding should be photographed and assessed for repair or replacement.

How do I manage tangling and frizz?

Use a small amount of compatible leave-in conditioner and detangle the ends in sections without pulling. Repeated tangling may result from dryness, buildup, friction, heat damage, or worn hair fibers.

What should I do if my hair system develops an odor?

Odor may come from perspiration, scalp oil, incomplete drying, adhesive residue, or insufficient cleaning. Clean and dry the system and scalp properly; stop wearing it and seek professional advice if odor comes with pain, redness, or discharge.

What should I do if my scalp becomes itchy or irritated?

Stop using the suspected product and remove the system safely if you develop persistent redness, burning, blisters, or broken skin. Keep the product details and consult a medical professional when symptoms are significant or continue.

Guide 06

Lifestyle & styling

Exercise, swim, sleep and style with realistic expectations.

9 answers

Can I shower while wearing a hair system?

Usually yes after the adhesive has fully cured and the system is secure. Avoid very hot water, steam, and strong water pressure directly on the bonded edge.

Can I swim while wearing a hair system?

Swimming is possible with a fully cured, secure attachment, but chlorine, salt water, long soaking, and pulling can increase dryness, color change, and edge lifting. Rinse and inspect the system after swimming.

Can I exercise and sweat while wearing a hair system?

Yes, but perspiration, skin oil, and heat can shorten the hold of some adhesives. Active wearers should use a suitable attachment method and inspect and clean the edges more frequently.

Can I sleep while wearing a hair system?

Many continuously bonded systems are worn during sleep, but pillow friction can increase tangling and wear. Keep the hair dry, detangle gently before bed, and use a smooth pillowcase or protective style.

Can I use a sauna or steam room with a hair system?

Heat, steam, and heavy perspiration can weaken the bond and dry the hair. Check the adhesive instructions and inspect the edges and scalp afterward rather than assuming every attachment is suitable.

Can I dye a hair system?

Some human-hair systems can be darkened or tone-corrected, but lightening, repeated coloring, and color touching the base can cause damage. Confirm the hair type and processing history, strand-test first, and use a professional for major changes.

Can I use a blow dryer, flat iron, or curling iron?

Human hair can usually be heat-styled at a controlled temperature with heat protection, while synthetic fibers have different limits. Start with low heat and keep high temperatures away from the base, knots, and adhesive.

How can I make the front hairline look more natural?

Use the correct contour, color, density, thin flat edge, accurate placement, and blending with existing hair. A hairline that is too low, too straight, too dense, or covered with excess adhesive can look less natural.

What are bleached knots?

Bleached knots are lightened knots on a lace base that reduce their visibility and create a more scalp-like look. Over-bleaching can weaken the knots and increase shedding.

Guide 07

Toppers, wigs & safety

Coverage options, sensitive-scalp considerations and safety guidance.

6 answers

How do I choose the right hair topper coverage area?

The base should cover the thinning area and attach to stronger surrounding hair, not only the smallest visible spot. Match the base, parting, color, density, and length to the wearer's needs.

Can a clip-in hair topper damage existing hair?

Repeatedly clipping into fragile hair, using a base that is too small, or applying excessive tension can increase breakage and pulling. Use a properly sized base, rotate clip positions, and consider another attachment method when the hair cannot support clips.

How do I choose a wig cap construction?

Lace fronts emphasize the hairline, mono areas provide structured parting, hand-tied sections add movement, and machine-made caps are often more economical. Consider scalp sensitivity, breathability, parting, attachment, and budget.

What should I consider when choosing a medical or chemotherapy wig?

Prioritize a soft interior, low weight, adjustability, comfort on sensitive skin, and possible head-size changes during treatment. Ask the medical team before wearing a wig over wounds, infection, or severe irritation.

Can you diagnose alopecia, chemotherapy hair loss, or a scalp condition?

No. ReHair System can help with non-medical hair replacement options, but diagnosis, treatment, wounds, infections, and medication-related questions should be handled by a qualified medical professional.

When should I stop wearing my hair system and seek help?

Stop wearing it and seek assistance for persistent redness, burning pain, blisters, broken skin, discharge, unusual odor with pain, breathing difficulty, or severe pulling of the skin or existing hair.

Still deciding?

Bring us your measurements, photos and questions.

A ReHair System specialist can help you narrow down the base, size, color and attachment options before you order.

Get personal guidance