Short answer: Hair Direct stopped operating in 2022. If you wore a Hair Direct system, you can still get a very similar one: send a unit you like to be duplicated, order a custom system from your specs, or wear a stock system while you decide. ReHair System was one of Hair Direct's sourcing suppliers and now works with wearers directly.
Updated October 2026. We first posted about Hair Direct's closure in 2022, when former customers were asking what had happened and where to reorder. This page now focuses on what you can do today.
What happened
Hair Direct closed its online store early in 2022. Some customers had orders in progress at the time. If you paid for an order that never arrived, your bank or card issuer is the right place to ask about your options; we cannot advise on individual cases.
What former Hair Direct customers can do now
1. Duplicate a unit you liked
The closest match comes from copying a unit you already wear. Send a spare system, or a template with a hair sample, and a consultant confirms base, size, density, hair and colour with you before anything is made. Our pickup service ($39) sends you a prepaid label. Read the full guide: how to duplicate your old hair system.
2. Order from your specs
If you know your base, size, density and colour, enter them in our custom hair system builder. Choose "not sure" for anything you don't know; a specialist reviews everything and no payment is taken when you request a quote.
3. Wear a stock system in the meantime
Custom and duplicated systems take up to 50–60 days to produce (30–40 days with the $59 rush service). Stock systems in lace, thin skin, mono and hybrid bases usually ship in 1–3 business days. Browse hair systems for men.
Is ReHair the same company as Hair Direct?
No. ReHair System is an independent company. We were one of Hair Direct's sourcing suppliers and now serve wearers directly. Hair Direct is a name or trademark of its owner, and ReHair is not affiliated with or endorsed by it.
Talk to us
Start on our page for former Hair Direct customers, or contact us by WhatsApp, phone or email with photos of your current system.
I am saddened by the shutdown of Hair Direct. I have had a good success rate with them for the most part, and a great report with their main Customer Service Rep. They provided a good product at a reasonable price, and I am grateful to have been a customer for several years without a major issue.
I am certainly interested in becoming a customer. I can send an unused unit for you to copy along with a few minor changes that I would like. Hoping to hear from you